Just Bento

Terms & Condition

These terms cover ordering and paying through this site.

Placing an order

An order is accepted once we show you an order number. Prices are in Singapore dollars and include everything you pay us. Items marked sold out cannot be ordered, and we may have to cancel a line if the kitchen runs out after you order — we will tell you and refund it.

Dine-in and takeaway

We offer dine-in and takeaway only. There is no delivery, and orders are not held indefinitely — food left uncollected at the end of the day is disposed of.

Payment

Payment is by PayNow. If you pay by QR you tell us the amount you sent; staff confirm it against our bank account, and an order is only settled once that check passes. If the amount does not match, we will sort out the difference with you at the counter.

Changes and refunds

Once the kitchen starts an order it cannot be changed. If something is wrong with your food, tell staff at the counter and we will remake it or refund it.

Accounts

Keep your password to yourself — you are responsible for orders placed from your account. We may suspend an account that is used to abuse the service.

Allergies

Our kitchen handles nuts, shellfish, sesame, soy, egg and gluten, so we cannot guarantee any dish is free of them. Tell staff about an allergy before ordering.

These terms are a plain-language draft describing how the service works today. They have not been reviewed by a lawyer — final wording should be confirmed by the business before launch.